• Tessel 2 Shipping Progress

    Tuesday, March 29, 2016

    Eager backers, here is the latest:

    Pre-orders within the United States: the shipment of Tessels from China has “partially” arrived in the San Francisco warehouse, according to tracking. We are looking into what this means and how we can move along the rest of the delivery. For the box that has arrived, it still needs to be unpacked and put on shelves (this usually takes a day or two), and then our fulfillment house will begin shipping them out to you. Once we get the rest of the shipment through customs, fulfillment can typically ship 100-200 orders per day, so it could take a couple of weeks to get to everyone. Tracking information will be emailed to you when yours is on the way!

    International pre-orders: we just heard from Seeed; they are shipping a large number of these orders directly to backers today. More soon.

    If you ordered from Seeed’s website: please contact Seeed directly! We are not involved with shipping these orders.

    It’s so close! You can learn how to use your Tessel 2 at tessel.io/start. We can’t wait to see what you do!

    #tessel #tessel 2 #update #updates #shipping

  • Hi, where’s my Tessel?

    Monday, March 21, 2016

    Hello! Many of you are getting antsy about Tessel shipments. This is totally reasonable, and trust me - we hate the wait at least as much as you do.

    We had thought Tessel 2s would begin shipping by now, but they are still in transit to fulfillment centers. Here’s the latest information:

    If you ordered a Tessel from the Seeed website (from this page): please contact Seeed directly. We do not have any information about your order; Seeed is handling everything about it, from money to manufacturing to shipping. Their support page is here. If we had to guess, we would guess your orders will ship out as soon as international pre-orders finish shipping.

    If you pre-ordered a Tessel at tessel.io and are located in the United States: The Tessel 2s are en route to our fulfillment house in San Francisco. You can watch along with us as we track its progress from China to Los Angeles, through customs, and up to San Francisco (tracking). Once it arrives in San Francisco, it might take a few days for our fulfillment center to unbox everything and put it on shelves, and then a few more days as they sort out individual orders to each of your addresses. However, shipping is pretty fast once it gets sent, usually a day or two.

    If you pre-ordered a Tessel at tessel.io and are international/outside the United States: Seeed is shipping these directly from the factory, so it will be more effective to contact their support directly than to email us. Their support page is here. They informed us last night that they will ship these orders this week.

    For everyone: You will receive an email with tracking information when your order is sent. Thanks for sticking it out with us; we sincerely hope you find Tessel 2 worth the wait.

    With love,

    The Tessel Project

    #update #tessel #tessel 2 #tessel project #updates

  • The wait is almost over!

    Wednesday, March 9, 2016

    Hi everyone, good news from the factory. They have completed manufacturing and testing of over 80% of the first batch and expect to have the entire process completed by the end of the week.

    Shipments will begin early next week and you will receive an automated email with the tracking code of your order shortly thereafter.

    Feel free to email support@tessel.io if you have any questions and thanks for being so patient throughout this journey. Everyone contributing to Tessel is very excited to hear how you like your Tessel 2.

    Yours in hacking,

    The Tessel Project

    #tessel #update #updates

  • Tessel 2 Available for Pre-Order Again!

    Wednesday, February 24, 2016

    You can now place orders for Tessel 2 through our manufacturer Seeed’s store!

    Check out the order page.

    You can also source modules there - here’s a page of all the Tessel things they have in the store.

    If you prefer to source through Digikey or Mouser, this should be possible as well.

    But wait, where’s my original pre-order?

    There have only been a few early-batch Tessel 2s shipped so far. Most of you are still waiting for first-round production- but not for much longer.

    We’ve just gotten word from Seeed that the PCBs are headed into surface mount soldering this afternoon (China time). They will ship out your orders over the next few weeks - you will receive an email with tracking information when yours is put in the mail.

    Fresh orders from this new Seeed order page are second-round manufacturing, and will be shipped after the original orders are sent.

    Onwards and upwards!

    Love from the Tessel team.

    #update #updates

  • Shipping Update: No News is Good News

    Wednesday, February 10, 2016

    Hi all! Since many of you have been asking for updates recently, here’s the scoop:

    • Not much has changed since our last post. This is good news! The times listed in that previous post are still valid, and the minor delay we in production we mentioned was resolved as expected.
    • Seeed has produced the first 95 boards and shipped them to us. We’re doing a final check over on these boards, and then we’re sending them to our fulfillment house to begin shipping out to you (as early as next week).
    • Unless you’re one of the lucky first 95, everything is waiting on Chinese New Year to end - production resumes on February 14. At that point, Seeed will finish building the boards, ship the remaining quantity for the USA orders to our fulfillment house, and begin sending out all other orders directly to you from China.

    Frequently asked questions

    When will I get my order?

    It’s tough to predict exactly, but you will receive an email with a tracking number when your order is put in the mail. For the majority of backers, your Tessel will arrive some day in March.

    Any update on shipping to X country?

    Same answer as above. The only difference for orders to non-USA addresses is that they will be shipped to you directly from Seeed in China. You will still get an email with tracking information when your order ships.

    What can I do with my Tessel 2 when it arrives?

    Great question, fictional backer - glad you asked! Check out the sidebar on the Tessel 2 Start Experience for a menu of great tutorials you can browse while you wait for your Tessel to arrive.

    All the best,

    The Tessel Team

    #update #updates #tessel #tessel 2

January 2018

July 2017

February 2017

November 2016

October 2016

September 2016

August 2016

July 2016

June 2016

April 2016

March 2016

February 2016

November 2015

September 2015

August 2015

July 2015

June 2015

May 2015

March 2015

February 2015

January 2015

December 2014

November 2014

October 2014

September 2014

August 2014

July 2014

June 2014

May 2014

April 2014

March 2014

February 2014

January 2014

December 2013

November 2013

October 2013

September 2013

August 2013

July 2013