• Hi, where’s my Tessel?

    Monday, March 21, 2016

    Hello! Many of you are getting antsy about Tessel shipments. This is totally reasonable, and trust me - we hate the wait at least as much as you do.

    We had thought Tessel 2s would begin shipping by now, but they are still in transit to fulfillment centers. Here’s the latest information:

    If you ordered a Tessel from the Seeed website (from this page): please contact Seeed directly. We do not have any information about your order; Seeed is handling everything about it, from money to manufacturing to shipping. Their support page is here. If we had to guess, we would guess your orders will ship out as soon as international pre-orders finish shipping.

    If you pre-ordered a Tessel at tessel.io and are located in the United States: The Tessel 2s are en route to our fulfillment house in San Francisco. You can watch along with us as we track its progress from China to Los Angeles, through customs, and up to San Francisco (tracking). Once it arrives in San Francisco, it might take a few days for our fulfillment center to unbox everything and put it on shelves, and then a few more days as they sort out individual orders to each of your addresses. However, shipping is pretty fast once it gets sent, usually a day or two.

    If you pre-ordered a Tessel at tessel.io and are international/outside the United States: Seeed is shipping these directly from the factory, so it will be more effective to contact their support directly than to email us. Their support page is here. They informed us last night that they will ship these orders this week.

    For everyone: You will receive an email with tracking information when your order is sent. Thanks for sticking it out with us; we sincerely hope you find Tessel 2 worth the wait.

    With love,

    The Tessel Project

    #update #tessel #tessel 2 #tessel project #updates

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